FAQ

Learn more about Propeller’s AeroPoints, the smart ground control points

Where can I buy AeroPoints?

You can buy them directly from Propeller Aero, or one of our partners. Buy online here, or get in contact with us to find a partner near you.

Can I buy a smaller set of AeroPoints?

No, they’re only available in minimum sets of 10. It’s important AeroPoints deliver reliable, accurate data every time. More points means redundancy if they get accidentally moved or covered, improved accuracy, and extra data for checkpoint verification.

Do I need a Propeller subscription to use AeroPoints?

For AeroPoints to work, you need to maintain a subscription to Propeller Corrections Network. It’s included with your purchase for the first 12 months.

After the first year, if you have any current Propeller Platform license, you get the Network subscription for free.

If you aren’t using the Propeller Platform, the Network subscription is just $600 a year.

Can I use AeroPoints with other cloud- or desktop-based processing solutions?

Yes, we make the control point data easy to export in CSV, KML, and PDF formats.

Even if you do your own processing, you can upload the mapping outputs (orthomosaics and DEMs) for visualization, sharing, and measuring in Propeller’s industry-leading platform.

How quickly will the location data be available after the AeroPoint is connected to WiFi?

Points are available within 24 hours after uploading. This varies based on local providers and in many places it’s much faster—contact us to find out typical times in your area.

What is the minimum/maximum operating temperature?

AeroPoints work from 0ºF (-20ºC) up to 104ºF (40ºC) ambient temperature.

What level of moisture/dust can they handle?

AeroPoints are water resistant, dust proof, and they’ll be fine even in moderate rain.

If I order my set now, when should I expect my AeroPoints to arrive?

AeroPoints are now available. Delivery time may vary depending on freight to your location, but is usually up to seven business days.

Head to the AeroPoints page to order yours.

What area can I cover with a set of AeroPoints?

A set of 10 AeroPoints will get accurate results on areas up to 180 acres (80 hectares). Even for the smallest surveys, such as a single building, we still recommend putting out all your AeroPoints—it’s easy to do, and gives you the ability to verify accuracy and avoid accidental movement or obstruction ruining your survey.

We recommend two sets of AeroPoints (20 total) for high accuracy on areas up to 360 acres (145 hectares).

How long do AeroPoints need to be running to get good accuracy?

We recommend they stay active for at least 45 minutes to record enough positioning data sets to be survey-grade accurate. As you can start flying as soon as they are activated, they have been running for long enough by the time you are ready to pick them up.

Do AeroPoints come with a warranty?

We offer a standard one-year international warranty that starts at the date of initial activation. Within that time, we will repair or replace faulty AeroPoints if necessary.

Activation of a secondhand AeroPoint does not reset the warranty start date.

Will AeroPoints work in my area?

Propeller’s AeroPoints work everywhere in the world where there’s solid ground and sky.

If they are in range of our Corrections Network, they will automatically deliver survey-grade accuracy, but there are a number of other methods you can use. Read here to learn how.

Where do AeroPoints record their height from?

The height in the report is the top of the AeroPoint. That’s the point you use in the georeferencing process when you have the AeroPoint in the survey images.

If you’re processing images that instead contain a stencil mark or ground marker (i.e. the point the AeroPoint was placed over), you need to subtract the thickness of the AeroPoint (32mm) from the report height. You can download the survey report in CSV format and use Excel to subtract 0.032m (0.105ft) from the elevation you use.

Note that if you use Propeller’s cloud processing we’ll handle this for you.

What kind of customer support do I get as an AeroPoints customer?

AeroPoints customers have access to tech support. This includes 24-hour chat support through the AeroPoints processing portal and email support during Propeller business hours (7am–5pm MST; 9am–5pm AEST).

Are AeroPoints RoHS Compliant?

The European Union has passed legislation restricting the use of hazardous substances in electrical and electronic products.

This legislation, known as the Restriction on Hazardous Substances (RoHS) directive, places restrictions on the use of lead, hexavalent chromium, cadmium, mercury, polybrominated biphenyl (PBB) and polybrominated diphenyl ethers (PBDE).

In accordance with this directive, Propeller Aerobotics Pty. is pleased to announce that AeroPoints are being manufactured as RoHS-compliant.

Download a PDF of the Declaration of Conformity here

Buying secondhand AeroPoints: What do I need to know?

If you are buying secondhand AeroPoints please be aware that they may not be covered under manufacturer’s warranty.

The seller should guarantee the secondhand AeroPoints are of an acceptable quality. Meaning that they are:

  • Safe and free from defects
  • Acceptable in appearance and finish
  • Adequately perform the job that the user would expect

Before you buy, it is a good idea to:

  • See if the products have a current manufacturer’s warranty that you can take over.
  •  Ask questions about the product’s age, any wear and tear, or faults—keep a copy of the seller’s answers.
  • Ask the seller if they kept the original receipt or a copy of it.