World-Class Customer Support

Our support teams are geospatial experts. They’re here to solve your drone surveying and data issues quickly and easily.

Great data should have great support

Propeller has both covered, and here’s how:

The best technical support

24/7 support with responses in fewer than 20 minutes, means you can be sure to get technical help whenever you need it.

Onboarding and in-person training

With experts dedicated to your region, you can count on hands-on assistance for all your drone program questions, from starting up to optimizing existing workflows.

Robust resources for every occasion

Our library of detailed how-to guides help you with everything from powering up your drone for the first time to uploading a dataset.

Drone licensing and operations assistance

Whether you’re in US with a 107 or Australia or elsewhere, we can help you navigate licensing and controlled airspace. Our team has you covered with the guides, resources, and words of wisdom you need to get flying fast.

Software training and education

Once you’ve captured your worksite data, our team can help you make the most of your 3D surveys and show you how to set up ground control, improve efficiencies, and avoid rework.

Meet the team

We have team members all over the world, ready to help you night and day.

Data Success

Brent Dargantes Customer Success

Brent Dargantes, BS Geodetic Engineering

Hayley Distler, Data Success

Hayley Distler, BA Environmental Science

Bea Gana Customer Success Propeller Aero

Bea Gana, BS Geodetic Engineering

Rona Jose Data Team Propeller Aero

Rona Jose, BS Geodetic Engineering, Surveying, GIS

Tim Liu Data Team Propeller Aero

Tim Liu, BE Surveying & Mapping Engineering

Tox Salvacion Data Propeller Aero

Tox Salvacion, BS Geodetic Engineering

Jonnie Perkins Data Team Propeller Aero

Jonnie Perkins, BEng Mechatronics

Hazel Data Success cropped

Hazel Acelar, BS Geodetic Engineering

gef soriano propeller aero drone data

Gef SorianoBS Geodetic Engineering

Zeke Bognot Data Success

Zeke Bognot, BS Geodetic Engineering

Jay Gacad, Data Success

Jay Gacad, BS Geography

Patrick Ulanday, Data Success

Patrick Ulanday, BS Geodetic Engineering

Cibyl Atacador GIS specialist

Cibyl Atacador, BS Geography

Customer Success

Ben Drew Customer Success Propeller Aero

Ben Drew, BEng Mechatronics

Milo Vejraska Customer Success

Milo Vejraska, BA, MS Geographic Information Science

McCain McMurray Customer Success Team Propeller Aero

McCain McMurray, BA, Master’s in Geographic Information Science

Mohammed Morsi Customer Success

Mohammed Morsi, BS Civil Engineering

Rose Goldman Simon_2019 Q1

Rose Goldman Simon, BA Broadcasting & Electronic Communication

Monika Suchwalko, Customer Success

Monika Suchwalko, BEng Geodesy & Real Estate Appraisal, MEng Geodesy & IT

David Topham, CS

David Topham,  BEng Mechatronics

Melissa Stewart, CS

Melissa Stewart,  BS Biology, MS Geographic Information Science

Taylor Wilson, Hardware Support Engineer

Taylor Wilson, BS Electrical Engineering, BS Environmental Science

Carl Breer, Customer Success headshot

Carl Breer, BS Business Administration


Brendan Miracle, BS Environmental Geography 

Chris Gibbs, Customer Success

Chris Gibbs, BS Mechanical Engineering

Our conversation ratings are stellar

See where it all starts

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Our team is growing to better serve our customers

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